Shipping policy

Shipping Policy

Last updated: 7/20/25

Thank you for shopping with Zilla's Art! Below is our shipping policy to help you understand how we process and deliver your orders.

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1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Note: During high volume periods, processing times may be slightly delayed.

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2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Please note: Delivery times are estimates and not guaranteed.

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3. Domestic Shipping Only / International Shipping

At this time, we currently only ship within the United States.

Due to ongoing uncertainties surrounding international tariffs and customs regulations, I have made the decision to pause international shipping. I believe it is important to avoid placing unexpected financial burdens on my customers, and I am committed to ensuring a clear, fair, and transparent purchasing experience for all.

I value my international community and hope to resume global shipping in the future once conditions are more stable. Thank you for your understanding.

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4. Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track your package directly through the carrier’s website.

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5. Delays and Issues

I am not responsible for delays caused by carriers, incorrect shipping information, or natural events. Please double-check your shipping address before submitting your order.

If your order is significantly delayed or lost, contact us at zillasart@gmail.com with your order number and I’ll do my best to help.

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6. Contact Us

If you have any questions about your order or shipping, please contact us:

📧 Email: zillasart@gmail.com
📍 Address: PO Box 57, 317 Broadway St, Carver, MN, 55315-2103